Q: I don’t have a PayPal account

A: You don’t need one, just look for the link for “I don’t have a PayPal account” and they will let you use any major credit card instead.

Q: I placed an order for powerleveling, when should I log out of my account so you can get started?

A: Log out right now, we’ll be trying to log in within 30 minutes. You don’t want to risk getting banned for account sharing, so you’ll need to log out, now. Sometimes, we get a little backed up because of demand. If that is the case, don’t worries we’ll still get started on the same day.

Q: I ordered STO credits, when can I expect delivery?

A: Log in and enjoy the game, but not too much. This normally only takes 10-30 minutes. That depends on how much you ordered. If an order will be delayed, we’ll tell you. If we ever exceed our delivery guarantee of 24 hours, we’ll give you 5% extra to compensate you for the wait.

Q: Why did the FAQ just stop here?

A: We have human support, and we think its crap to develop a monster-FAQ that is impossible to navigate and then shoe customers toward it like it is the bible of all solutions. “Go look it up in the FAQ, I’m busy eating a burrito. No time to type. K thx bai.” - Nope, that’s not our style. If you have more questions, chat with a human right now. We’re here 24x7.